Note: Orders must be canceled within 24 hours of your order.
All our Canvas are custom made and built and being crafted and adjusted by hand to make sure it has the best quality in order to satisfy your needs. Our team works extremely hard to produce the best products for our customers, therefore we STRICTLY DO NOT offer refunds on orders made by mistake, dissatisfaction, or change of mind. Once an order is placed, the item is considered sold.
All other items are covered by 30 day no quibble refund starting from the day the item is delivered and signed for.
However, if your item arrives damaged or broken for some reason, please contact us within 10 days after delivery and we will be happy to send you a replacement.
Afro Art UK do not accept returns on specially made & personal items of clothing. Orders must be canceled within 24 hours of your order. You can return all other items within 30 days of delivery for full refund.
All our Canvas are custom made and built and being crafted and adjusted by hand to make sure it has the best quality in order to satisfy your needs. Our team works extremely hard to produce the best products for our customers, therefore we STRICTLY DO NOT offer refunds on orders made by mistake, dissatisfaction, or change of mind. Once an order is placed, the item is considered sold.
However, if your item arrives damaged or broken for some reason, please contact us within 10 days after delivery and we will be happy to send you a replacement.
Packages very rarely get lost. Unless you provided us with an incorrect shipping address, they will get to their destination 99.99% of the time.
But on some rare occasions, customs will hold a package much longer than expected. For that reason, if you still did not receive your shipment within 60 business days, contact us and we will refund 100% of your order.
When your shipment finally gets to you after those 60 business days, it is yours to keep, even if we have already refunded your entire order.